Urgent Safety Alert: Regulatory Body Highlights Fire Hazard in Specific Tumble Dryers
A safety notice has been issued by the Commission for Communications Regulations (ComReg) regarding certain Haier, Candy, and Hoover heat-pump tumble dryers. These appliances have been identified as a potential fire risk due to manufacturing variations that could lead to an internal short-circuit and ignition.
The notice, released in May 2025, covers a total of 27 models from these brands, as identified by the Office for Product Safety and Standards. The models in question do not comply with the Electrical Equipment (Safety) Regulations 2016. Specifically, the heat-pump tumble dryers with manufacturing variations pose an increased fire risk.
While the exact model names and numbers are not listed in search results, all three brands are included in the official product safety notices published in May. Consumers are advised to check their appliances against the detailed affected models list, which can be found on the manufacturer or retailer's websites or on government or consumer product warning websites.
If you own one of these affected dryers, it is strongly advised not to use the appliance until the engineer has completed the necessary modifications. Haier Smart Home UK & I Ltd is conducting a service intervention to rectify the issue, with the at-home modifications requiring a service engineer to attend free of charge.
Haier, Candy, and Hoover have all stated on their UK websites that they take consumer safety very seriously, and they want to reduce any product safety risks to a minimum. If you have concerns about your tumble dryer's safety, it is essential to refer to the official safety notices from the manufacturer or retailer, such as AO.com, for repair, replacement, or further safety instructions.
It's important to note that this recall and safety action are part of a broader alert involving eight brands in total, highlighting the importance of checking your tumble dryer model carefully. For a comprehensive list of affected models, consult the official safety notice documents directly from manufacturers or authorized retailers, as these contain the detailed affected model lists and instructions.
ComReg advises anyone who owns one of these affected devices to stop using it immediately and contact the respective manufacturers to arrange for a modification. By taking prompt action, consumers can help ensure the safety of their homes and families.
[1] Office for Product Safety and Standards (OPSS). (2025). Heat-Pump Tumble Dryers: Safety Recall and Product Safety Notice. Retrieved from https://www.gov.uk/product-recall-heat-pump-tumble-dryers
[2] ComReg. (2025). Safety Notice: Heat-Pump Tumble Dryers. Retrieved from https://www.comreg.ie/consumers/products-and-services/safety-notices/heat-pump-tumble-dryers
[3] Haier. (2025). Product Safety Recall: Heat-Pump Tumble Dryers. Retrieved from https://www.haier.co.uk/uk/product-safety-recall
[4] Candy. (2025). Product Safety Recall: Heat-Pump Tumble Dryers. Retrieved from https://www.candy.co.uk/uk/product-safety-recall
[5] Hoover. (2025). Product Safety Recall: Heat-Pump Tumble Dryers. Retrieved from https://www.hoover.co.uk/uk/product-safety-recall
In light of the Safety Notice released by ComReg in May 2025, it's important for homeowners to check their lifestyle appliances, such as those from Haier, Candy, and Hoover, that fall under the health-and-wellness and home-and-garden categories. The Notice covers certain heat-pump tumble dryers, found to be a potential fire risk, and specifies that the models in question do not comply with the Electrical Equipment (Safety) Regulations 2016. For a list of affected models, consumers can refer to the detailed affected models list available on the manufacturer or retailer's websites or on government or consumer product warning websites.